Examinations work has been grouped into two core business areas; the directorates of Product Development and Standards and that of Examinations Administration and Certification. The other directorates; Corporate Services, Human Resources, Research and Policy Development and that of Information and Communications Technology provide support services required in ensuring that examinations are conducted efficiently and cost effectively. In addition to these Directorates, there are stand-alone specialised support divisions. These Divisions are Office of Strategy Management (OSM), Compliance and Quality Assurance (CQA), Internal Audit (IA), Legal Services Division (LSD) and Corporate Communications Division (CCD).